Privacy Policy

What this policy is about

World Jewish Relief (‘WJR’) takes the privacy and security of your personal data very seriously. Any personal data collected by WJR will only be processed in accordance with this privacy policy and all applicable laws and regulations.

Purposes of this policy
Our legal bases for processing data
What data do we process?
What do we do with this data?
Sharing data
Data Retention
Your rights: keeping your data and preferences up-to-date
Web browsing and cookies
Security
Historical records

This policy was reviewed in October 2023.

Purposes of this policy

This privacy policy sets out how WJR (or ‘we’, ‘us’ or ‘our’ as the meaning befits) processes personal data (‘data’) collected by us in the course of our lawful activities, in accordance with the Data Protection Act 2018, the UK General Data Protection Regulation and all related or subsequent laws or regulations (‘the Data Protection laws’). Personal data is information by which an individual can be identified or about an identifiable individual.

This policy has been put in place to protect your rights under the Data Protection laws, and it is important that you understand what we will do with your data and are happy with this. If you want to discuss any matter relating to how your data is used, please call us on 020 8736 1250 or write to us, marking your correspondence for the attention Data Protection Officer, at info@worldjewishrelief.org or to World Jewish Relief, 54 Crewys Road, London NW2 2AD. We may in some cases require that you submit your query in writing.

References to the processing of information includes the collection, use, storage, sharing and deletion of data. WJR is the ‘data controller’ for the purposes of this policy (except where stated otherwise), and this policy extends to our staff, trustees and anyone else processing data for us and on our behalf from time to time.

Our legal bases for processing data

Organisations are permitted to process data if they have a legal basis for doing so. World Jewish Relief processes data on the basis that in furtherance of our charitable objects:

Express and informed consent has been given by the person whose data is being processed; and/or
World Jewish Relief has a legitimate interest in processing the data; and/or
It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
We have a legal obligation to process data.

Where we rely on having your consent or a legitimate interest to process your data, you are entitled to ask that we modify the way in which we process your data or stop doing so completely (subject to any other overriding legal obligations), although this may affect the extent to which we are able to provide services to or interact with you in future.

WJR may change this policy from time to time and any such changes will be published on our website. Notwithstanding any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law.

What data do we process?

The personal information we collect about you will depend on how you engage with WJR, for example as a supporter, volunteer, member of staff, programme or service beneficiary, someone attending an event, requesting information on your family history or expressing interest in a community activity. It may include (but isn’t limited to):

your name, address, telephone number, date of birth, gender and email address;
debit or credit card information, your bank account number, sort code and other banking information, information required to validate your identity and prevent fraud;
your preferences and interests, we may utilise your preferences to ensure we send you the most relevant communication in the future;
other information necessary for us to deliver services to participants in our assistance programmes and projects;
other information you provide to us from time to time which is relevant and necessary for us to collect and process;
your activity online concerning your visit/s to our website and when we send you an email;
information on your family background, or your own, specifically so that we can find your record in our archive collection;

You, as the data subject, may change your preferences or request deletion of your data at any time in writing, subject to any overriding legal obligation that we may have for its retention. We may keep such data on a ‘suppression list’ so we know not to contact you or process your data in future until further notice.

You also have the right to raise any issues of concern about us regarding data protection and our processing of your information to the data protection regulator, The Information Commissioner’s Office (‘ICO’). Here is a helpful link to their website https://ico.org.uk/for-the-public/.

What do we do with this data?

How we process your data again depends on the purposes for which it was collected. Subject to this, we may use your data for the following purposes:

to confirm that your donations and ticket purchases have been processed correctly or to validate your Gift Aid claim;
for providing the information to you regarding the work we do to support vulnerable people, fundraising, event or community activities and for invoicing purposes when you donate to us;
to send you administrative communications relating to our engagement with you;
for our internal purposes such as management, research, analytics, organisational reporting, and ways that will improve efficiencies;
to manage staff and volunteers, including in relation to employment, vetting and safeguarding and related matters;
to check with you that you are content with regards the type of communications that you receive;
to market our events, fundraising opportunities, and other ways to get involved with World Jewish Relief, including occasionally third-party events or activities that may be of interest to you by the appropriate means and in accordance with Data Protection laws.
we may use cookies and other similar technologies on our online channels or platforms to help you have a better experience when you engage with us;
to create anonymous and aggregated reports about our supporters, customers or members to ensure our organisation is communicating with and delivering the best possible services.
to help the emergency services if required;
to prevent and detect criminal activity and fraud, including the use of CCTV at our premises;
to comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests, to operate our systems properly and to protect ourselves, our beneficiaries and our supporters;

We may use wealth profiling techniques to provide us with information about you. Such information is compiled using publicly available data about you or information that you have already provided to us. This research helps us to understand more about you as an individual so we can focus conversations we have with you about fundraising and volunteering in the most effective way, and ensure that we provide you with an experience as a donor or potential donor which is appropriate for you.

As a fundraising organisation, we undertake in-house research and from time to time engage specialist agencies to gather information about you from publicly available sources, for example:

Companies House
Electoral Register
Company websites
‘Rich lists’
Social networks such as LinkedIn
Political and property registers
News archives

We may also carry out wealth screening to fast track the research using trusted third-party partners. You will always have the right to opt out of this processing.

If you would rather your personal data was not used for the purposes of wealth screening, you can contact us on info@worldjewishrelief.org

Sharing data

We only ever share data with trusted third parties and only when it is necessary for the delivery of our lawful charitable purposes. We will never sell or share personal data to third parties for the purposes of marketing. Examples of when we may need to share data is when we store personal information on databases and back them up to keep the data secure, or if we run events or fundraising activities and work with service providers to facilitate these activities, or if we use payment platforms or email platforms to provide you with updates about our work, subject to obtaining all necessary consents.

If we share your data with service providers, colleagues or programme partners, including outside of the UK or European Union, we will only do so if we are confident that they adhere to the same high standards that we do when processing data and protecting its privacy and security and after all necessary risk assessments, data sharing agreements and other legal formalities have been implemented to ensure that data is only used for the purposes for which it was shared and is kept safe and secure.

We may also share your data with law enforcement agencies, regulators, courts, public authorities or emergency services when required to do so.

Data retention

We will only retain your data for as long as is necessary for the purposes for which it was collected, subject to any additional or overriding legal basis for its retention. Accordingly, different data may be kept for different periods of time, but this is always kept under review and you may request that your data is deleted, subject to any legal obligations we may have for keeping it, such as those relating to HMRC requirements or safeguarding.

Your rights: keeping your data and preferences up-to-date

We use all reasonable endeavours to keep your personal data up-to-date and ask that you let us know if such information changes or is incorrect, or if you no longer want WJR to process your data in the same way of at all.

If you do want to notify us of any changes to your personal data or changes to your preferences regarding how we use your data, communicate with you or otherwise interact with you, please write to us at info@worldjewishrelief.org or to the Data Protection Officer, World Jewish Relief, 54 Crewys Road, London NW2 2AD.

You have legal a right to know what personal information we hold about you. To request any information, please request and complete our Subject Access Request Form and send it to The Data Controller, World Jewish Relief, 54 Crewys Road, London NW2 2AD. Alternatively email us at info@worldjewishrelief.org. We are obliged to respond within 30 days, once we have verified your identity.

Web browsing and cookies

We use cookies and similar technologies to collect and store information about how you interact with our website to may your browsing experience more relevant to you. Cookies are small text files placed on your device which uniquely identify your device. Cookies cannot be used to run programmes or deliver viruses to your device. Information collected and stored may include personal data, data about your browsing device, including, where available, your IP address, operating system and browser type, together with certain anonymous statistical data about your browsing activities and patterns which does not contain any personal data.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more information about our use of these technologies please contact our Head of Individual Giving and Legacies, Richard Budden

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and view the privacy policy applicable to the website in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure of sensitive information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process and prevent unauthorised sharing of information. Persons processing data on behalf of WJR do so in accordance with this policy and on the basis that we are satisfied that they can and will adhere to our high standards for data protection and security.

The transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. If and where applicable, you are responsible for keeping confidential any password you use for accessing our website; in such circumstances, we will not ask you for your password (except when you log in to our website).

Historical records

WJR offers a service to provide a personal, archived record of the support given by the organisation, then Central British Fund (CBF), to tens of thousands of refugees before, during and after the Holocaust. The Data Protection laws do not apply to the deceased. Nevertheless, all files are reviewed before they are sent in order to ensure that matters are dealt with sensitively, in order to minimise the risk of any distress to the recipient.

WJR has a legitimate interest in promoting understanding and awareness in respect of the support given by CBF at that time. Based on our legitimate interest, we will not delete this historical data. This service is available, for free, to first generation and their family members in order that they can understand more about their family history. The information that you provide to us in order to find your records will be stored and used by the organisation to ensure that the information sent to you is accurate relating to your family history.

As stated above, we may also use your data to inform you of other WJR activities that we think may be of interest to you, subject always to your rights and preferences.