Job Title: UK Refugee Programme Manager
Closing date: 27th June 2025
Salary: c.£45,000 pa
Location: Hybrid with 2 days per week in London office
Contract : 12 month fixed term contract
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment.
We now have an exciting opportunity for a Programme Manager to manage and develop our successful STEP Forward programme, which focuses specifically on reducing the barriers faced by women refugees and supporting them make informed decisions about their lives and continued integration pathways. This role will focus on developing STEP Forward, building and implementing new initiatives using robust evidence and MEL to improve the programme, securing funding and general management of the programme to ensure it meets KPIs
About You:
We are looking for candidates who have:
- Demonstrable experience of managing livelihoods programming, ideally within the refugee or migration sector
- Demonstrable experience of working on programmes supporting women
- Understanding of the barriers faced by refugee women
- Experience supporting and working alongside delivery partners
- Experience in grant management, including reporting requirements and managing budgets
- Demonstrable experience of monitoring and evaluation processes
- Experience leading teams and supporting staff development
- Advanced knowledge of and experience using Microsoft Office and CRM databases
- Understanding of the issues and challenges faced by people with experience of forced migration in accessing employment
- Proficiency in data analysis and using data to drive decision making
- Strong interpersonal and communication skills, with the ability to build and maintain strong relationships with partners
- Cross-cultural sensitivity
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
Job Description
How to apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, race, socio-economic backgrounds, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out in our roles.
Additional Information
Our people are our greatest asset – without them we couldn’t do any of our fantastic work.
In return, we offer a range of benefits to support our employees in delivering their crucial role. The benefits package we offer includes:
Holidays
· 23 days holiday plus bank holidays and Jewish holidays
· Holiday entitlement increases up to 25 days with 2 years’ service
· Option to buy/sell up to 5 days additional leave (pro rata)
Pension Scheme
· Workplace pension scheme, with 9% salary contributions – 5% from World Jewish Relief and 4% from employee
Life Insurance
· Free life insurance paying 3 times annual salary to nominated beneficiaries
Health Cash Plan
· Gives cash back to cover the costs of dental care, optical care, specialist consultations, flu jabs and a range of complementary treatments and therapies
Employee Assistance Programme
· Free confidential advice or support with any personal or work related concerns or free counselling if needed
Mental Health Days
· We offer up to 3 paid mental health days a year
Sick pay scheme
· We have a discretionary sick pay scheme with full pay for a period depending on length of service
Enhanced maternity and paternity pay
· To support employees when having a family, we offer enhanced maternity and paternity pay when on leave
Season ticket/travel to work loan
· An interest-free loan to cover the cost of a public transport season ticket
Cycle to Work Scheme
· Hire a bicycle to travel to and from work, through salary sacrifice
Flexible Working
· We encourage flexible working including home-working, reduced hours and compressed hours.
Training and Development
· We provide a range of training and development opportunities and encourage employees’ personal and professional development
Early finish on Fridays
· We finish work at 3pm on Fridays
World Jewish Relief is committed to being a diverse and inclusive organisation as we are guided by the Jewish values of Tzedekah (Justice), Hesed (Kindness), Repairing the World and Welcoming the Stranger. Our Jewish identity reaffirms the importance of being inclusive and respectful of all. We are an anti-racist organisation. It is important that World Jewish Relief is a place where people of all ethnicities feel welcomed to work or volunteer with us.
We are committed to delivering all our services to vulnerable people through locally led partner organisations whose voice, opinion, judgement and expertise is a critical driver in how our resources are allocated. This means that local partners make decisions and our funding gets to where it is needed most. We place significant trust in our local partners to so that they can lead their own work and guide ours.
We are committed to providing equal opportunities for all staff and volunteers regardless of age, disability, gender, gender reassignment, sexual orientation, ethnicity, marriage or civil partnership, religion or belief which are “protected characteristics” under the Equality Act 2010. In addition, we will go beyond this and avoid discrimination on the basis of refugee/asylum status, in recognition of the work we do to support refugees in the UK.
As we work towards building a society based on equality and fairness, we recognise that we may not get everything right all the time but commit to a process of listening, learning and improving our approach.
Putting inclusion and diversity into practice
Over the last 2 years we have been proactively seeking to ensure we can be a more inclusive and diverse organisation. We’ve established a DE&I working group of staff, have brought in external experts to assist us understand unconscious bias and have had facilitated discussions with the team to assess and analyse our culture with a set of recommendations produced. We have amended our HR practices and our Code of Conduct, conducted a diversity audit, assessed our gender pay gap and are looking to further diversify our Board. Change will not take place over night but we are committed to improving our way of working to be more inclusive and diverse.
